개인정보 처리방침
This privacy policy explains how information is collected, used, and disclosed when you use our online platform for handmade cosmetics. By accessing or using our site, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this policy.
Information We Collect
We collect various types of information in connection with the services we provide, including:
Personal Identification Information: This includes information you provide directly, such as your name, email address, postal address, phone number, and payment information when you create an account, place an order, or contact us.
Order Details: Information related to your purchases on our site, including the products ordered, date of purchase, and order history.
Technical and Usage Information: We automatically collect certain information about how you access and use our site, such as your IP address, browser type, operating system, referring URLs, pages viewed, clicks, and access times. This information helps us understand user behavior and improve our services.
Communication Information: Records of your communications with us, including emails or messages sent through our platform.
How We Collect Information
We collect information in the following ways:
Directly from you: When you provide it to us, such as when registering for an account, placing an order, subscribing to newsletters, or contacting customer support.
Automatically: Through the use of cookies, web beacons, and similar tracking technologies as you navigate and interact with our site.
From Third Parties: We may receive information from third-party service providers who assist us in operating our business, such as payment processors or shipping carriers, only as necessary to fulfill your orders or provide services.
How We Use Your Information
We use the information we collect for various purposes, including:
To Provide and Maintain Our Service: To operate our online platform, process your orders, and deliver the products you purchase.
To Process Transactions: To complete payment processing and facilitate shipping.
To Communicate With You: To send order confirmations, shipping notifications, respond to your inquiries, and provide customer support.
To Personalize Your Experience: To understand your preferences and tailor our service to you.
To Improve Our Service: To analyze usage trends, diagnose technical issues, and improve the functionality and performance of our site.
For Marketing and Promotion: To send you promotional emails about new products, special offers, or other updates, if you have consented to receive such communications. You may opt out at any time.
For Security and Fraud Prevention: To detect, prevent, and address fraud, security breaches, and other potentially prohibited or illegal activities.
To Comply with Legal Obligations: To meet legal requirements and comply with applicable laws and regulations in South Korea and other relevant jurisdictions, including data protection laws like the General Data Protection Regulation (GDPR) where applicable to users from the European Union.
Legal Basis for Processing (for users in the EU/EEA/UK)
If you are located in the European Union, European Economic Area, or the United Kingdom, we rely on the following legal bases for processing your personal data:
Performance of a Contract: Processing is necessary to fulfill the contract for the products or services you have requested (e.g., processing your order).
Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.
Legitimate Interests: Processing is necessary for our legitimate interests or those of a third party, provided these interests are not overridden by your fundamental rights and freedoms (e.g., preventing fraud, improving services).
Consent: We may process your personal data based on your explicit consent for specific purposes, such as sending marketing communications.
Sharing Your Information
We may share your personal information with third parties only in specific circumstances:
Service Providers: We engage trusted third-party service providers to perform functions on our behalf, such as payment processing, shipping, data hosting, and analytics. These providers have access to personal information only as needed to perform their functions and are obligated to protect it.
Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.
Legal Requirements: We may disclose your information if required to do so by law, in response to a court order or legal process, or to protect our rights, property, or safety, or the rights, property, or safety of others.
With Your Consent: We may share your information with your consent or at your direction.
Data Security
We implement appropriate technical and organizational measures to protect the personal information we collect and store from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purpose of satisfying any legal, accounting, or reporting requirements. When your personal information is no longer required, we will securely delete or anonymize it.
Your Rights
Depending on your location and applicable data protection laws, you may have certain rights regarding your personal information:
Right to Access: You have the right to request access to the personal information we hold about you.
Right to Rectification: You have the right to request that we correct any inaccurate or incomplete information.
Right to Erasure (Right to be Forgotten): You have the right to request the deletion of your personal information under certain conditions.
Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal information under certain conditions.
Right to Object to Processing: You have the right to object to our processing of your personal information under certain conditions.
Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and have the right to transmit those data to another controller under certain conditions.
Right to Withdraw Consent: If we are processing your data based on your consent, you have the right to withdraw that consent at any time.
Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority regarding our processing of your personal data.
To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below. We may need to verify your identity before fulfilling your request.
Cookies and Similar Technologies
We use cookies and similar tracking technologies to track the activity on our site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. They are sent to your browser from a website and stored on your device. We use cookies for purposes such as remembering your preferences, enabling shopping cart functionality, analyzing site traffic, and for advertising. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
Third-Party Links
Our site may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.
International Data Transfers
Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside South Korea and choose to provide information to us, please note that we transfer the data, including personal data, to South Korea and process it there. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information.
Children's Privacy
Our service is not intended for use by children under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from a child without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. We encourage you to review this privacy policy periodically for any changes.
Contact Us
If you have any questions about this privacy policy or our data practices, you can contact us. Inquiries can be directed to our location in Seoul, South Korea.